Privacy Policy
Last Updated: October 20, 2025
Welcome to ECT Events (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our event services.
1. Information We Collect
We collect the following types of information when you use our platform:
a. Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by our payment partners)
b. Event Information
- Event details (name, location, date, description)
- Ticket purchases and RSVP status
- Organizer or attendee preferences
c. Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited, time spent, and actions taken on our site
- Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our event services
- Process your registrations, payments, and bookings
- Send event confirmations, updates, and reminders
- Customize your user experience
- Communicate about promotions, news, or updates (only if you opt in)
- Detect, prevent, and address fraud or security issues
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
- Event Organizers: If you register or attend an event, relevant details are shared with the organizer.
- Service Providers: Payment gateways, email providers, and hosting partners assisting in site operation.
- Legal Authorities: When required by law, court orders, or to protect rights and safety.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
4. Data Retention
We retain your personal data only for as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. When no longer needed, your data will be securely deleted or anonymized.
5. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your data
- Correct or update inaccurate information
- Request deletion (“right to be forgotten”)
- Withdraw consent for marketing communications
- Object to processing in certain situations
To exercise these rights, contact us at privacy@ectevents.com.
6. Cookies and Tracking Technologies
ECT Events uses cookies and similar technologies to improve site functionality, analyze user behavior, and personalize your browsing experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction. Payment information is encrypted and processed through trusted third-party gateways.
8. International Data Transfers
If you access ECT Events outside Malaysia, your data may be transferred to and processed in other countries where our servers or partners operate. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal data with them.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of our website after updates indicates your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: privacy@ectevents.com
Website: https://ectevents.com